Multi-channel acceptance
Accept payments across online and in-store channels through one integration your commerce team owns.
Industries / Enterprise retail
Make payment operations work at business scale.
Retail teams need more than a successful checkout. Give commerce, finance, and operations a clearer picture of the payment journey.
Retail operationsCONCEPT VIEW
Commerce team
Orders and customer experience
Finance team
Activity and reconciliation
SHARED VIEW
One payment conversation across teams.
Connected decisions
Everything retail teams need to operate on payments.
Accept payments across channels, keep the outcome connected to the order, and give every team the same view of what happened.
Order lifecycle
Relate payment status to the order lifecycle so fulfilment and operations stay in sync.
Finance reconciliation
Bring transaction activity into a reviewable picture for your finance team, connected to your records.
Team visibility
Give commerce, finance, and operations a shared view of the payment journey instead of separate tools.
Operational reporting
See volume, success rates, and failure reasons in the same place your team works from.
Customer records
Keep payment history connected to the customer and the order behind it, across every channel.
One conversation
Connect each sale to the people responsible for it.
A sale touches more than one team. Give commerce, finance, and operations a shared picture of the payment journey instead of reconciling across tools.
One payment conversation across teams.
Retail organizations run on handoffs. The commerce team owns the customer experience, finance owns reconciliation, and operations keeps the order moving. Zapi keeps the payment outcome connected to all three, so each team works from the same source of truth instead of chasing status across systems.
COMMERCE
Customer experience
Help shoppers complete a payment with clarity.
OPERATIONS
Order operations
Relate payment status to the order lifecycle.
FINANCE
Finance review
Bring transaction activity into a reviewable picture.
Commerce team
Own the customer experience and help shoppers complete a payment with clarity across every channel.
Finance team
Bring transaction activity into a reviewable picture connected to the records you already use.
Good to know
Enterprise retail payments, explained.
The questions retail organizations ask before they build on Zapi.
Zapi connects payment acceptance to the order, finance, and operations workflows your teams already run. Commerce, finance, and operations share one view of the payment journey instead of reconciling across separate systems.
Yes. Accept payments across online and in-store channels through one integration. Your commerce team owns the customer experience while operations and finance see the same activity.
Each payment carries a reference you control, and outcomes flow into the records your finance team already uses, so reconciliation stays connected to your systems rather than a separate export.
Yes. Payment status stays connected to the order lifecycle, so fulfilment and operations teams work from the same outcome rather than chasing status across tools.
Related products
Explore more of Zapi.
Payments
Build payment acceptance into every channel and keep the outcome connected to your operations.
Reporting
Bring payment activity and settlement context into a clearer operational view for your teams.
Checkout
A focused, hosted checkout experience for full storefronts and carts.
Customers
Keep payment history connected to the customer and the order behind it, across channels.
Invoicing
Send branded invoices and let customers pay through the channel they prefer.
Payouts
Move funds out to your bank account and reconcile withdrawals across channels.
Start building with Zapi
Build what moves your business forward.
One integration for payments, payouts, and virtual accounts. Start in test mode and grow from there.